England and Wales
PRM-02 Complaints Handling Procedure — Client-Facing Procedure and Internal Protocol (SRA Code of Conduct, paragraphs 8.2 to 8.5; Legal Ombudsman Scheme Rules)
- Jurisdiction
- England and Wales
- Category
- Practice Management and Professional Conduct
- Format
- Word document (.docx)
- Size
- 49 KB
- Last updated
- 26 October 2026